Client Change Manager

For one of our clients in Amsterdam we are looking for a Client Change Manager

you will play a critical role in managing client-driven change across our custody and back-office servicing environment. You will ensure the successful delivery of operational, regulatory, product, and service-related changes while enhancing the client experience and strengthening operational efficiency.

Key Responsibilities

• Manage the end-to-end lifecycle of client change initiatives.

• Coordinate and oversee all client change events, ensuring appropriate governance, tracking, reporting, and billing.

• Partner with clients and internal teams to design and implement custody and back-office solutions.

• Lead client change meetings, workshops, and project governance forums.

• Act as project lead or subject matter expert for strategic client change requests.

• Monitor risks, dependencies, and delivery milestones to ensure successful implementation.

• Provide management information and reporting on change activities and outcomes.

• Support and develop team members where applicable.

We are looking for

• Proven experience in custody, asset servicing, fund administration, securities operations, or back-office investment operations.

• Experience managing client implementations, operational change, or strategic projects within financial services.

• Strong stakeholder management and client-facing skills.

• Excellent communication, influencing, and collaboration abilities.

• Strong organizational, leadership, and problem-solving skills.

• Ability to manage multiple priorities in a fast-paced environment.

This is a temporary role for 6 months.

 Interested, please send your resume to jobs@ts.eu. For more information call Nora de Groot 020-5304380 or send an email.